There have recently been several incidents regarding building maintenance issues, such as the availability of hot water during morning “peak usage” hours. Although Sidney-Pacific is a relatively new building (built in 2002), some parts of the building are beginning to show its wear.

Unfortunately, our wonderfully responsive building staff cannot keep track of all the places where the building is wearing down, especially if those places areinside your rooms. If you notice something that is broken or not working as it did before, please submit a housing repair request! This sets the formal repair process in motion, and that’s what ultimately leads to getting these problems fixed. You can use this link: https://insidemit-apps.mit.edu/apps/building_services/CreateResidRepairOrder.action?sapSystemId=PS1

Without your help in identifying and reporting these problems, our housing staff does not know if there’s anything wrong. And, please don’t delay in reporting problems, such as water leaks. That may not only exacerbate the problem but also spread that problem to your neighbors.

Here are some common issues that residents have and should report immediately:

1. Burnt out light bulbs
2. Malfunctioning or clogged kitchen sink garbage disposal
3. Water leaks (common signs include unexplained wet spots on room carpeting, paint peeling along the walls, discoloration or mold on the walls, etc.)
4. Limited or no hot water in showers (usually due to one of our two water boilers being overtaxed and breaking down)

By SPEC